Panera Bread - Oklahoma City, Oklahoma

GIANPIETRO BURATO

Tanta verdura buona e zuppe gustose

Lady C0rnwall

I’m such a big fan of Panera Bread. My go to is the frozen caramel cold brew and the cinnamon crunch bagels. They are so delicious. I’m definitely a repeat customer. Their delivery time is always good when I order delivery and the customer wait time when I do go in is always short. The restaurant is superb!

Tammy Cotten

We came here to eat lunch after my husband got at a chemo. Every other pandera in Oklahoma that we've been to has been phenomenal. This one forgot our baguette And then rolled their eyes when I asked for them. We paid forty dollars for 2 bread bowls and two sandwiches And the bacon was next to frozen on our sandwich and when I took it back. Even the manager caught it attitude with very disappointed. I worked very hard for the money that I have. My husband works very hard for the money that he has. And we deserve to have a good meal at a nice place. The bathroom was deplorable The lobby is dirty. There's trash all over the floor there's trash on earningth our table. If I could give less than one star I would Minus five stars. This store is the clean of their act. And get new managers!!!! The guy that took our order was really nice Very polite and helpful and he got yelled at in front of me by someone In the back the same girl that rolled her eyes about the bread The same 12 tell me that the bacon was room temperature is not room temperature, it was freezing cold frozen The manager needs to be fired!!!

Admin Admin

Normally there’s been an outstanding older male manager who absolutely cares about providing good service to customers. This evening I had the unfortunate experience of dealing with the female “team manager” who absolutely has no business “managing” workers, not “servicing the public. Wendy was extremely unpleasant, rude, with a terrible attitude to go with her obvious inability to manage this location. I spent $47 plus tip. I find it unacceptable to receive chicken frontega sandwiches in the condition I did, and certainly unacceptable to be treated in such a rude matter by the “team manager”.

I would highly encourage someone who actually cares about this business to properly train/educate this woman on how to manage workers, as well as deal with customers. Photos provided. She felt that these were acceptable and was extremely rude in saying so. You be the judge.

Edited to add that as I was leaving, another customer came in asking for the manager.

debbie wakolee

Food quality has gone down,paying way too much for what you get

Agent Yuna

I just picked up my Panera Order and it was not properly packaged and that’s concerning. I have picked up this item before and it was in a box. And everything up to standard ?

Mel Davison

My interaction with one of the employees in the drive through named Phillip was possibly one of the best interactions I have had with anyone in the customer service industry in a long time. He was joyful to talk to professional as well. He handled the order from start to finish and was as kind as could be. I don’t normally make reviews for stuff but I am just overly pleased with the service I was provided. I hope the management here recognizes this man for his hard work. Places need more employees like him. Not to mention the food was well prepared!

Angie H

The service is very quick and friendly. I love the order yourself computers so you can skip the line. I had the green goddess Cobb salad it was very fresh and delicious. The tomato soup was fantastic, as well. The restaurant is very clean and organized. It’s a great place for a quick lunch.