Gelato Factory - New York, New York

Daniela Busso

Gelato fantastico, da provare!

Bella Lu

Their gelato is freshly made every day. The flavors like Tiramisu and Coffee are rich and indulgent, while the Mango and Passionfruit sorbets are refreshingly vibrant. What sets them apart is the real toppings mixed into the gelato and sorbet directly in the container, providing unexpected crunch and texture with each scoop.

I also appreciated the convenience of their take-home boxes, which allowed me to bring more of their delicious flavors home. The Gelato Factory is a must-visit for anyone looking for a superior gelato experience with a twist. Highly recommend!

itzelenaho

Gelato Factory is a gem in New York, always surprising with its offerings. The variety of flavors is immense, from classic options to creative combinations, ensuring there's something for everyone. Each flavor is rich and creamy, making it hard to resist. The elegant ambiance is perfect for hanging out with friends or enjoying a sweet treat alone. The service is excellent, with friendly and welcoming staff. As a gelato enthusiast, I've been here many times, and each visit brings a new delightful experience. It's definitely one of my favorite gelato spots.

Shawn C.

This gelato place has plenty of seating and a convenient location. This is a great spot for gelato, right by the #1 train at 79th and the crosstown bus. They have tables and chairs outside and indoor seating looking out on Broadway. I like the Dark Chocolate, Mixed Berries Sorbet, and Cherry Mania (cherry with chocolate). The also have good crepes.

G Frye

The gelato at this Gelato Factory is amazing. There’s a great variety of flavors. Just the regular 2 flavors is already enough for my kids. They loved it. The atmosphere is nice, and the staff are friendly. Great to have such a good ice cream shop in our neighborhood.
My son likes their passionfruit sorbet and mango sorbet. I like their vanilla and biscoff flavors.

Ashlyn Koga

I walked into Gelato Factory around 6:45pm on a Wednesday, since it was hot and I had business in the area. The space is terrific, and it can seat about 15 people, which is a rarity for this type of shop. I could not tell the difference between this gelato and any cheaper gelato, but it was still tasty. Paying $7 + tax for such a small scoop is overpriced, though comparable with other places.

My two big "issues" with Gelato Factory are more about how the business runs. They have such a nice big space, so I think they could utilize it by putting flavor descriptions somewhere. I could understand if they just had standard flavors, but they do have some interesting mix-ins that could benefit from listing the components. This may help for allergen purposes and for people to select flavors to sample that they actually like. For example, the crumble cheesecake had a weird licorice flavor gummy component that I have never experienced in a cheesecake before.

The other thing is presentation. I will admit that the person who made my gelato was training, but as you can see from the picture, the presentation is awful. If you are charging over $5 for a single scoop of something, it better have the best flavors ever or be presented well. The seating area can lend itself to customers taking good photos, but the product should also look amazing.

Overall, I would stop by again if I was in the area, but I wouldn't go out of my way for it.

Ming

Gelato Factory is where you can get freshly made creamy Italian gelato on the UWS! The cafe is decorated so cute, and has so much natural light shining through their large windows. We got the orange peel, ferrero rocher, and flavor of the day: mixed fruit sorbet. Our favorites were definitely the orange peel & ferrero rocher - SO accurate and delicious. They sell gelato between $7-11 for 2-4 scoops. You can also opt for a take away a box to go: choose 3 flavors for $18 (small) or 4 flavors for $36 (large). We opted for the small and had a mini gelato party with a couple other friends (making 5 cups total). They gave us to-go cones, spoons, and cups - everything’s thought of. I’ll definitely be back to try the other flavors!

Alon Grinshpoon

This place is a phenomenal ice cream shop! ? Gelato Factory has an endless selection of delicious ? ice cream ? flavors (both dairy ? and non-dairy options)! Definitely get the Creme Brulee ? and Banana ? Ice Cream and the Salted Cashew ? and Oreo ? Ice Cream! The staff ?‍? is super friendly, welcoming, and professional! The store ? is beautifully decorated ?️ and the ambience ? is great! They have plenty of indoor seating. ?I wish I came here more often!